Energy Therapy Services Policy
Effective May 1, 2025
At Total Recovery Massage Therapy & Wellness, we offer a variety of energy therapy services, workshops, and group experiences designed to support relaxation, self-awareness, personal growth, and overall well-being.
These offerings may include Reiki, guided meditation, sound healing, energetic alignment, and other complementary wellness practices. This policy applies to all energy therapy services and events offered by the clinic, whether provided individually or in a group setting.
Understanding Energy Therapy
Energy therapy is a complementary wellness practice and is not a substitute for medical, psychological, psychiatric, or other healthcare services.
Practitioners do not diagnose conditions, prescribe treatment, or provide medical advice.
Because energy therapy is a highly individual experience, results and experiences will vary from person to person. While many participants report positive experiences, no specific outcome can be guaranteed.
Refund Policy
All energy therapy services, workshops, classes, and events are non-refundable.
These services require preparation, planning, and reserved space. Once payment has been received, the purchase is considered final and no refunds will be issued due to dissatisfaction with the experience, perceived effectiveness, scheduling conflicts, or changes in personal circumstances.
Informed Consent
By participating in any energy therapy service or event, you acknowledge and agree that:
Participation is voluntary.
You understand the complementary nature of these services.
You may discontinue participation at any time.
You accept responsibility for your own experience and well-being during and after the session.
Booking and payment constitute informed consent to receive these services.
Preparation for Your Session
To support your experience, we encourage you to:
Arrive with an open mind and minimal expectations.
Hydrate before and after your session.
Wear comfortable clothing.
Arrive a few minutes early when possible.
Limit stimulants such as caffeine or alcohol beforehand.
Set a personal intention if desired.
Considerations
Please notify your practitioner before participating if:
You are experiencing an acute mental health crisis.
You have experienced trauma that may be triggered by meditation, silence, or introspective practices.
You have concerns about participating in wellness-based activities.
If you are unsure whether an energy therapy service is appropriate for you, please contact the clinic before booking.
Questions?
admin@totalrecovery.ca
519-372-4418